Privacy Policy

Last updated: January 1, 2025

Smart Boost Labs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you register an account, we collect information such as your name, email address, and payment information. You may also choose to provide additional profile information.

Usage Data

We automatically collect information about how you interact with our Service, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

Campaign Data

Information about your campaigns, including website URLs, targeting settings, analytics data, and campaign performance metrics.

Worker Data

Technical data from your deployed workers, including server information, session data, and performance metrics.

2. How We Use Your Information

We use collected information to: • Provide, maintain, and improve our Service • Process transactions and manage your account • Send you technical notices and support messages • Analyze usage patterns to optimize the Service • Detect, prevent, and address technical issues • Provide customer support • Communicate about products, services, and updates

3. Data Sharing

We do not sell your personal information. We may share data with: • Service providers who assist in operating our platform • Analytics partners to improve our Service • Legal authorities when required by law •Business partners with your consent for integrations

4. Data Security

We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and secure cloud infrastructure. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to operate our Service. Essential cookies are required for basic functionality. Analytics cookies help us understand how visitors use our site. You can control cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to: • Access your personal information • Correct inaccurate data • Delete your data • Object to processing • Export your data • Withdraw consent To exercise these rights, contact us at privacy{'@'}forge-exchange.app.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Analytics data is retained for 24 months. You may request deletion of your data at any time.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer at privacy{'@'}forge-exchange.app.

Privacy concerns?

Our Data Protection Officer is ready to help.